Privacy Policy

Effective Date: March 1, 2025

At Azocek, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. This Policy applies to the Azocek website and its related services.

1. Information We Collect

We may collect the following information to process orders, provide a better shopping experience, and improve our services:

  • Personal Information: Name, email address, shipping/billing address, phone number.
  • Payment Information: Details required to process payments via PayPal, credit cards, or other supported payment methods.
  • Order Information: Products purchased, shipping details, and order history.
  • Technical Information: IP address, browser type, device information, access time, and pages visited.
  • Cookies and Similar Technologies: Data used to enhance user experience, analyze website performance, and track user behavior.

We only collect information necessary to provide services or comply with legal obligations.

2. How We Use Your Information

We use your information to:

  • Order Processing: Fulfill your orders, including payment and delivery.
  • Customer Communication: Contact you via email or WhatsApp regarding order confirmations, updates, or support.
  • Service Improvement: Analyze user behavior to optimize website features, products, and services.
  • Marketing: Send promotional emails, product updates, or special offers if you consent.
  • Legal Compliance: Comply with applicable laws and prevent fraud.
3. Information Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted third parties under the following circumstances:

  • Payment Processors: PayPal (Privacy Policy: www.paypal.com) or credit card companies to securely process transactions.
  • Shipping Providers: SF Express or international logistics companies for order delivery.
  • Analytics and Marketing Tools: Shopify Analytics and similar tools to optimize website performance.
  • Legal Requirements: When required by law or to protect our legal rights.

All third parties are required to adhere to strict privacy standards.

4. Data Storage and Retention

Retention Period: We keep your personal information only as long as necessary to provide services or meet legal requirements. For example, order information is typically retained for 7 years for tax and accounting purposes.


Data Deletion: Information is securely deleted or anonymized when no longer needed.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Provide personalized experiences (e.g., remembering your shopping cart).
  • Analyze website usage (e.g., traffic, user behavior).
  • Support advertising (e.g., relevant product recommendations).

You will see a cookies consent popup on your first visit. You may accept or decline non-essential cookies, and can manage preferences in your browser. Disabling certain cookies may affect website functionality.

6. Email Marketing

With your consent, we may send promotional emails, product updates, or special offers. You can unsubscribe at any time via the link in the email.

7. Minors

Our website is not intended for children under 13 years old, and we do not knowingly collect information from minors. If we discover such information, it will be deleted immediately.

8. Cross-Border Data Transfer

If your information is transferred to other countries (e.g., stored on overseas servers or shared with international third parties), we ensure compliance with applicable data protection laws and implement appropriate safeguards.

9. Data Security

We implement technical and organizational measures (e.g., encryption, access control) to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, where legally permissible.
  • Restriction/Objection: Limit or object to certain data processing activities.
  • Data Portability: Request your information in a structured, commonly used format.
  • Withdraw Consent: Revoke consent for data processing (e.g., marketing emails).

To exercise your rights, contact us at:

  • Email: Azocekus@outlook.com
  • WhatsApp: +1 281-904-2682 (Available 24/7 for customer support; information provided is only used to respond to inquiries and process orders)

We will respond within 30 days (or as required by law).

11. Return & Refund Policy


For details regarding returns or refunds, please refer to our Return Policy.

12. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We recommend reviewing it periodically.

13. Contact Us

If you have any privacy-related questions or concerns, please contact us:

Zhongyuan Network Technology (Shenzhen) Co., Ltd.


Address: Shenzhen, Guangdong, China