Terms of Service

Zhongyuan Network Technology (Shenzhen) Co., Ltd.

Effective Date: March 1, 2025

Welcome to Azocek! By accessing or using our website (https://azocek.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you agree to these Terms of Service, our Privacy Policy, and Return & Exchange Policy. If you do not agree, please do not use our website.

2. Eligibility
  • You must be at least 18 years old to make a purchase or use this website.
  • By using our services, you represent that you meet this age requirement.
  • We reserve the right to cancel orders or terminate accounts if we discover that a minor is using the website.
4. Products and Orders
  • Users may create an account to manage orders and access certain features.
  • You are responsible for maintaining the confidentiality of your account information, including username and password, and for all activities under your account.
  • If you discover any unauthorized use of your account, contact us immediately via:

    Email: Azocekus@outlook.com
    WhatsApp: +1 281-904-2682
  • Important: Our customer service team is available to assist promptly with any account-related issues.
5. Payment
  • Payments are processed securely via PayPal, credit card, or other supported methods.
  • You agree to provide accurate payment information and authorize us to charge the total order amount, including taxes and shipping fees.
  • For any payment issues, contact customer service for assistance.
6. Shipping and Delivery
  • Orders will be shipped according to the delivery method selected at checkout.
  • Estimated delivery times are for reference only and are not guaranteed.
  • International orders may incur shipping fees, customs duties, or import taxes, which are the customer’s responsibility.
  • If issues occur during shipping (e.g., delays or damages), contact customer service within 7 days of receiving the product.
7. Returns and Exchanges
  • For detailed information on returns, refunds, and exchanges, refer to our Return & Exchange Policy.
  • Special Reminder: If a return/exchange is requested due to misunderstanding (e.g., product does not include a battery), contact us within 30 days of receiving the product. Our team will provide prompt support.
8. Intellectual Property
  • All content on this website (text, images, logos, graphics, software) is the property of Azocek or its licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works without prior written consent.
9. Prohibited Conduct

You agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for fraudulent, malicious, or unauthorized purposes.
  • Interfere with the operation or security of the website (e.g., spreading viruses, hacking).

We reserve the right to terminate services or take legal action if prohibited conduct is detected.

10. Disclaimer
  • Our website and products are provided “as is” and “as available”.
  • We do not guarantee the website is error-free, uninterrupted, or completely secure.
  • We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
  • To the maximum extent permitted by law, Azocek shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products.
  • For any claim, our total liability shall not exceed the purchase price of the product(s) in question.
12. Governing Law and Dispute Resolution
  • These Terms of Service are governed by the laws of the People’s Republic of China, without regard to its conflict of law principles.
  • For international orders, disputes will first be addressed through good faith negotiation. If unresolved, disputes will be submitted to a competent court in Shenzhen, Guangdong Province, China.
  • For any issues or disputes, contact our customer service team promptly:

    Email: Azocekus@outlook.com
    WhatsApp: +1 281-904-2682
13. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated terms.

14. Contact Us

For questions regarding these Terms of Service:

  • Email: Azocekus@outlook.com
  • WhatsApp: +1 281-904-2682 (24/7 customer support)
  • Address: Zhongyuan Network Technology (Shenzhen) Co., Ltd., Shenzhen, Guangdong Province, China